Privacy Policy
At Heirloom+, your trust means everything to us. We are committed to protecting your personal information and ensuring that your memories are safe, secure, and private. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. What We Collect
When you use Heirloom+, we may collect the following information:
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Your name, email address, and contact information
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Photos, stories, and other content you upload
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Sentimental or monetary values you assign to items
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Billing information for paid plans (processed securely through our payment provider)
2. How We Use Your Information
We use your information to:
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Help you build and manage your digital collection
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Provide access to features and services based on your selected plan
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Improve our platform and user experience
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Send relevant updates, support messages, and optional newsletters
3. Your Privacy is Our Promise
Your memories are deeply personal, and we treat them with respect.
We do not sell, rent, or share your data with third parties — ever.
4. Data Security
We use industry-standard security measures to protect your information, including encryption and secure servers. We continuously monitor our systems to guard against unauthorized access.
5. Your Control
You are always in control of your information. You can:
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Access, edit, or delete your content at any time
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Request to download your data
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Unsubscribe from emails or delete your account
6. Cookies & Tracking
We use cookies to help our site function smoothly and to understand how it’s being used. This helps us improve our services and enhance your experience. You can adjust your browser settings to limit cookies if you prefer.
7. Updates to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we’ll notify you directly or through our website.
8. Contact Us
If you have any questions about this policy or how your data is handled, please reach out to us at:
